## Redbarn Family Rewards

Your dog's favorite brand now rewards you for coming back. Earn points, unlock perks, and make every order count.

### Simple As Sit, Stay, Earn

#### Sign up for free

Create your account and your first points start rolling in right away.

#### Start stacking points

Earn on every purchase, plus get bonus points for the little things that add up.

#### Treat yourself (and your dog)

Your points turn into real savings on the products your pack already enjoys.

## Here's How You Earn

### Join The Pack

Create your free account and your points start from day one.

### Points With Every Purchase

Stock up on food and treats. The points take care of themselves.

### Treat Yourself (And Your Dog)

Use your points for discounts on your next order. Simple as that.

| Tier perks |  |
| --- | --- |
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## Frequently Asked Questions

### How do I join the loyalty program?

Simply sign up to create your account and start earning rewards!

### How can I earn points?

Earn points by signing up, making purchases, and more! Check out the "Ways to Earn" section for details.

### How do I redeem my points?

Log in and head to your Loyalty page to redeem your points for rewards. You can also use your points directly at checkout.

### Where can I see my points balance?

Log in to your account! Your points balance will be highlighted at the top of the page.

### Do my points expire?

Points will expire after one year if there isn't any account activity.

### Do my rewards expire?

Rewards will not expire once they are activated in the account.

### What happens to my points if I return a purchase?

If you return a purchase, the points you earned for that purchase will be deducted from your account.

### When do I get my birthday gift?

On your birthday! The only instance in which birthday points will be delayed until next year is if your birthday is within 1 day from the day you entered it.

### I forgot to use my points at Checkout, can I apply them retroactively?

No, unfortunately points cannot be redeemed on an order after the purchase has been completed.